Practitioners
Meet the Doctors
Dr Austin Chow
General Practitioner
Originally from Brisbane, Dr Chow is experienced in all aspects of general practice but has a specific interest in travel health, surgical procedures, diabetes and sports medicine. Dr Chow has also served as the TAC Cup Northen Knights Football club medical officer.
Dr Helen Hsu
General Practitioner
Dr Hsu graduated from Medicine from Melbourne University in 2001 and has since been honing her skills in general practice. She has a particular interest in Women’s health and Children’s health.
Dr Helen Hsu is also fluent in Mandarin and available for consultations on Monday, Tuesday, Wednesday and Friday.
Dr Johnson Hsu
General Practitioner
Dr Johnson Hsu has vast knowledge across a broad range of general medical conditions, and is particularly interested in performing minor surgical procedures. Being a proud father himself, he understands the needs of your child from both a medical and parents perspective.
Dr Johnson Hsu also speaks Mandarin and Hokkien fluently and is available for consultations Monday to Friday
Dr Shivanthi Sivapalan
General Practitioner
Dr Sivapalan completed her medicine degree from Monash University in 2014 and specialising in General Practice. Dr Sivapalan has an interest in Women’s Health and Dermatology.
Dr Shivanthi Sivapalan is fluent in Tamil and available for consultations Monday to Friday
Dr Alexandra Lau
General Practitioner
Dr Alexandra (Alex) Lau graduated from Monash University with a Doctor of Medicine/Bachelor of Medical Science. She then went on to work at Goulburn Valley Health, and later returned home to Melbourne, working mostly within Eastern Health. She has been fortunate to work in a number of different specialties and is particularly passionate about children’s health and mental health. She is dedicated to providing compassionate, holistic, patient centred care to the community.
In her spare time, Alex loves spending time with family, watching crime shows and playing with her two dogs.
Dr Pallavi Prathivadi
General Practitioner
Dr Pallavi completed her medicine degree from Monash University in 2012 and has since gone on to gain experience from leading Australian hospitals.
Dr Pallavi has a strong interest in women’s health including contraception and pregnancy, preventative health and weight loss counselling, culturally and linguistically diverse patient care, mental health and chronic disease.
Dr Lisa Qu
Gereral Practitioner
Dr Lisa Qu completed her medicine degree from Melbourne University and has worked at St Vincent’s Hospital and Monash Medical Centre.

Dr Jaipal graduated from Monash University in 2015 and has gained valuable experience working at Frankston Hospital since then. He has a particular interest in diabetes and respiratory management. He has a particular interest in Diabetes and Asthma management.